Privacy & Terms

Last updated: October 16, 2024

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At Conrad John Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, https://www.conradjohn.co.uk/.

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1. Information We Collect
We may collect and process the following data about you:

• Personal Information: Name, email address, phone number, and any other information you provide when you contact us or fill out forms on our website.

• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time spent on those pages.

• Cookies: We may use cookies to enhance your experience on our site. For more information, please see our Cookie Policy below.

2. How We Use Your Information
We may use your personal information for the following purposes:

• To respond to your inquiries and provide customer support.

• To send you newsletters, marketing materials, and other information that may be of interest to you (with your consent).

• To improve our website and services based on your feedback and usage data.

• To comply with legal obligations and protect our rights.

3. Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:

• Your consent.

• The necessity of processing for the performance of a contract.

• Compliance with a legal obligation.

• Legitimate interests pursued by us or a third party.

4. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

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5. Disclosure of Your Information

• We may share your personal information with third parties in the following situations:

• With service providers who assist us in operating our website and conducting our business.

• To comply with legal obligations or respond to legal requests.

• To protect our rights, privacy, safety, or property, or that of our clients or others.

6. Your Rights
You have the following rights regarding your personal information:

• The right to access your personal data.

• The right to rectify any inaccurate data.

• The right to erase your data.

• The right to restrict processing.

• The right to data portability.

• The right to object to processing.

To exercise these rights, please contact us at the email address provided below.

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7. Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, use, alteration, or destruction.

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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

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9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at admin@conradjohn.co.uk

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Cookie Policy
Cookies are small text files stored on your device by your web browser. They help us analyse web traffic and improve our website. You can manage your cookie preferences through your browser settings.